Delivery of items will be undertaken by Canada Post in 2 to 5 business days, provided that the ordered items are in stock.
In case of a supply shortage we will keep you informed with regards to the delivery date of the product.
In case of a delay in the supply of particular products, we reserve the right to make partial deliveries.
Treuleben charges a flat-rate shipping fee of $9.95 across Canada.
You are entitled to return the items within 30 days after delivery. Please note that you will require prior approval written or via phone from LIGHTHOUSE PUBLICATIONS (Canada) Ltd. To be refunded, the goods must be returned in the same condition as when they were delivered to you, including original packaging.
You are under an obligation to ensure that the items will not be damaged in transit, even if the goods were damaged or defective when they were delivered.
You are responsible for return shipping costs.
To request a return, please contact customer service by email (email@example.com) or by phone (514 954-3617 or 1 800-363-7082).